To make everything easier for you, we’ve gathered answers to the most frequently asked questions
Is it easy to shop on www.cucireonline.com? How do I PLACE AN ORDER? Shopping on cerrettisnc.com is very easy, just follow a few simple steps: Choose the category you’re interested in. Find the product(s) you like best. With a single click you can view an enlarged image, item details, price and other buyers’ reviews. Click the “Add to cart” button. Then you can choose to continue shopping or proceed to checkout. If you want to keep shopping, just repeat the same process; if you want to place the order, you will first need to register. Once you’ve entered your details, check that they are correct and click “Confirm”. Choose the shipping method. Choose a payment method. Confirm the order and receive all the products you ordered conveniently at home. How can I be sure I’ve completed my purchase correctly? Once the order has been placed, you will receive a confirmation message at your email address. If you don’t receive it, you should contact our customer service at info@cerrettisnc.com
CASH ON DELIVERY
Cash payment upon delivery. If you wish to pay for the items purchased by cash on delivery, select Cash on Delivery among the payment methods at checkout.
This method entails an additional charge on the total purchase amount.
At the time of delivery, the courier will only accept cash payments. Please also note that, pursuant to Law Decree no. 201 of 2011, cash payments are no longer allowed for amounts over €999.00. In such cases, payment by bank transfer or credit card is mandatory.
BANK TRANSFER
If you wish to pay for the items purchased by advance bank transfer, select Bank Transfer among the payment methods at checkout. Make the bank transfer payable to:
Cerretti srl
IBAN: IT76Y0306910708100000006711
Bank: Intesa San Paolo
Please state the order number assigned at the time of purchase in the payment reference. Also, please send a copy of the payment receipt to the following contacts:
email: info@cucireonline.com
CREDIT CARD
ACCEPTED CARDS: VISA, Mastercard, American Express, Discover, Diners Club
PAYPAL
Pay easily and securely with your Credit Card or your PayPal account.
Yes:
Cash on delivery. If you wish to pay for the items purchased by cash on delivery, select Cash on Delivery among the payment methods at checkout.
This method entails an additional charge on the total purchase amount.
At the time of delivery, the courier will only accept cash payments. Please also note that, pursuant to Law Decree no. 201 of 2011, cash payments are no longer allowed for amounts over €999.00. In such cases, payment by bank transfer or credit card is mandatory.
Your credit card may be declined for several reasons, including:
- Incorrect information entered (number, expiration date, or security code).
- Insufficient funds in the linked account.
- Spending limits set by your bank.
- Security block by the card issuer, in case of suspicious activity.
- Card not enabled for online or international payments.
👉 We recommend that you:
- Check the information you entered.
- Make sure your card is enabled for online payments.
- Contact your bank for further clarification.
- If the problem persists, you can choose another payment method available on our website.
Yes, paying by credit card on Shopify is safe thanks to several security measures: the platform uses SSL encryption to protect customer data, complies with PCI (Payment Card Industry Data Security Standard) requirements, and includes built-in tools for fraud prevention, such as 3D Secure authentication. In addition, Shopify Payments, the platform’s payment gateway, processes transactions securely, protecting both customer and merchant information.
Security measures implemented by Shopify:
SSL encryption:
All Shopify stores use SSL (Secure Sockets Layer) encryption to protect customers’ sensitive information during online transactions.
PCI DSS compliance:
Shopify complies with the Payment Card Industry Data Security Standard (PCI DSS), which sets strict rules for handling and protecting credit card information.
3D Secure:
The 3D Secure protocol, such as Verified by Visa and Mastercard Identity Check, requires an additional authentication step to complete transactions, making them more secure for customers and stores.
Fraud prevention:
Shopify includes tools to analyse and prevent fraud, providing an extra layer of security during the checkout process.
Shopify Payments:
This is Shopify’s payment gateway, which processes transactions securely, leveraging the platform’s security measures and helping stores protect data.
These features make credit card payments on Shopify a safe and reliable experience for both customers and merchants.
