The Purchase Guide explains step by step how to complete an order on our website. In particular, it explains:

Registration and login: how to create an account or check out as a guest. Product search: using categories, filters, and the search bar. Product page: available information, variants, and availability. Cart: adding, editing, or removing products. Checkout: entering the address, choosing shipping and payment method. Order confirmation: final summary and receipt of the confirmation email. Shipment tracking: how to follow the status of your order through to delivery. Customer support: assistance in case of difficulties during purchase.
1
SHOP ONLINE IN COMPLETE SAFETY

With the aim of making you more aware of how online purchasing works and its mechanisms, we have created this guide to help you shop online in complete safety. Many companies have decided to embark on the path of e-commerce, alongside their traditional business. This offers consumers the opportunity to make purchases at any time, at home, in the office or wherever you may be, to choose from an endless variety of products, often at reduced prices, and to avoid long and pointless queues at the checkout. You’ll see that from today, shopping online will be even safer and more convenient for you.

2
SELLER RELIABILITY

First of all, we are a physical company. Cerretti Claudia & C. srl is a brick-and-mortar store based in La Spezia, at Corso Cavour 178 - ZIP 19121

3
PAYMENT AND SHIPPING METHODS

You can find our payment and shipping methods on the “payments and shipping” page. Payment by credit card is the simplest option; our online store uses secure connections for data transmission, for example credit card payments (including prepaid cards) via PayPal, which are completely risk-free. If you prefer to shop online without a credit card, we accept bank transfer or cash on delivery. Cash on delivery gives you maximum peace of mind because you only pay when you receive the goods at your home or at the place where you requested delivery of your order. Our shipments are made within 24/48 hours if the order arrives before Friday (the courier does not deliver on Saturdays and Sundays).

4
CONTACT THE SELLER

If you have any doubts, contact us directly. On the homepage or on the “About us” page you’ll find the phone number: +39 0187 735108 and the email address info@cucireonline.com

5
PURCHASE GUARANTEE

Together with the purchased product we provide a valid purchase document (receipt or invoice), so your purchase will be covered by warranty. Buying online is an opportunity and offers you many advantages, which is why it’s worth making the most of it!

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