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Privacy Policy

Pursuant to and for the purposes of art. 13, D.Lgs. 30 June 2003, n. 196

The protection of personal data is a matter of trust and the trust of customers is very important for Cerretti Claudia & C. srl For this reason, Cerretti Claudia & C. srl intends to respect the private and personal sphere of its Customers and to comply with all applicable legal provisions relating to the processing of personal data. With this declaration, Cerretti Claudia & C. srl intends to inform the Customer about the purposes and methods of processing the personal data collected and request their consent to use them for certain purposes.

Having read this information, the Customer will be informed of the purposes and methods of collection and processing of personal data communicated in the context of navigation on the http website:// and upon the submission of a purchase order, by any means (e.g. electronic, telephone) such communication takes place. The Customer may visit the online shops and generally browse the website, without having to communicate personal data. During the navigation on the aforementioned site, at no time will it be possible to identify the Customer, who will remain anonymous, unless he decides to communicate his data and/ or access his account by typing User name and password.


1.1 Collection and use of personal data
Here there are the purposes and methods of the treatment of the customers’ personal data.

a. Purchase order:

Cerretti Claudia & C. srl collects and processes customer data for the collection and the execution of purchase orders, for any complaints subsequent to the purchase and to provide the Customer with the available services.
These data are needed in order to manage the purchase orders, also with commercial partners (for example logistic services, couriers, banks, etc.).
We recommend entering a delivery address and a correct telephone number when placing a purchase order, so as to allow Cerretti Claudia & C. srl to process the order promptly and accurately. We suggest to put a telephone number in order to allow Cerretti Claudia & C. srl to contact the customer for any questions and also to permit the commercial partners of Cerretti Claudia & C. srl to give a correct order execution of the customer.
Cerretti Claudia & C. srl needs an email address in order to comunicate to the customer the confirm of the receipt of the order and for other communications. The email address also let the customer to sign in in the account of the website.

b. Reserved area - Customer login: the personal data of the customer and those regarding the purchase orders are saved in Cerretti Claudia & C. srl’ system, but they will not be free accessible for security reasons. Cerretti Claudia & C. srl guarantees to every customer an access to a private area throughout a protected password. In this area, the customer can take a look of every data regarding the purchase orders and those that are running and can also manage his/her personal data, bank data and newsletter data.
The Customer is obliged to treat the access data in a responsible manner and in compliance with the regulations in force and not to disclose them to third parties. Cerretti Claudia & C. srl will in no way be responsible for incorrect or improper use of the password by the Customer.

c. Advertising: Cerretti Claudia & C. srl uses customer data for promotional purposes, to send informations of the articles offered in the website: . The e-mail address of the customer will be used only within the limits prescribed by applicable law or, where necessary, after the release of express consent by the customer. The Customer will receive regular shopping advice via e-mail. You can stop sending these promotional messages free of charge, by making a request by e-mail to [email protected] or by calling the number 39 0187 735108 or, again, by clicking on the unsubscribe option present in each promotional email.

d. Market research and opinion surveys: The Customer’s personal data are also processed in order to carry out market research and opinion polls. The use of the same is done anonymously and exclusively in order to compile statistics for Cerretti Claudia & C. srl. The Customer has the right to object to the processing at any time. The answers provided by the Customer as part of such market research and surveys are neither disclosed to third parties nor made public. The answers to the questions of our surveys are not stored together with the e-mail address.

e. Newsletter subscription: in the newsletters the Customer will find from time to time information on advantageous offers. Cerretti Claudia & C. srl invites the customer to include personal data (for example, his name) in the newsletter settings, so that Cerretti Claudia & C. srl can contact the customer personally. Of course, the Customer may contact Cerretti Claudia & C. srl also anonymously or with a pseudonym (for example, through a free e-mail address that does not reveal your name). Cerretti Claudia & C. srl processes the data collected as part of the newsletter service in order to customize and adapt the services to the interests and preferences of the customer, as well as for promotional purposes and market studies. Cerretti Claudia & C. srl stores the data collected for long periods of time, it being understood that such data will in any case be used only for the purposes referred to in this statement..

f. Consultation of websites and newsletters: when the Customer visits the website, even by accessing it from a newsletter link, some data is collected and saved. The domain name or IP address of the access computer is temporarily saved for security reasons and deleted after a maximum of 7 (seven) days. Other data such as the access date, the http response code and the website from which the redirection to the website was made can also be saved, as well as the amount of data (bytes) that has been transmitted. The analysis of the data takes place only in a strictly anonymous form (for example: 45% of newsletter readers have read the xy message). This process allows Cerretti Claudia & C. srl to adapt the information contained in the offers to the interests of subscribers to the newsletter, which is sent in this way: the Customer will receive the newsletter only if he agrees to the sending of the same and, in any case, it will be free to stop receiving the newsletter free of charge by making a request by e-mail to [email protected] or by calling the number +39 0187 735108 or, again, by clicking on the option in each newsletter. With the "stay connected" function, we want to make your visit to our website as pleasant as possible. This feature allows you to use our services without having to login every time. For security reasons, however, you will be asked to enter your password if, for example, you need to change your personal data or place an order. We recommend that you do not use this feature when your computer is used by multiple users. Please also note that the "stay connected" function is not available if you use devices that automatically delete cookies stored after each session. Prize competitions: in case of any prize games, Cerretti Claudia & C. srl will use the Customer’s personal data (and, in particular, his e-mail address or his telephone number) to communicate the results and for promotional purposes. The Customer may have more detailed information by viewing the conditions of participation from time to time prepared for each individual game.

1.2 Storage of personal data through cookie

It is not necessary to accept the use of cookies while browsing the website However, the Customer is informed that the use of the "shopping cart" function and the sending of any orders are only possible with the activation of cookies. Cookies are used on the website Cookies are text files recorded on computer support that allow to record some parameters and data communicated to the computer system of Cerretti Claudia & C. srl through the browser used by the customer and allow an analysis of his habits in the use of a particular website. This saving allows Cerretti Claudia & C. srl to adapt its website to the needs of the customer and also facilitates its use (for example, memorizing some requests, it is not necessary to repeat the insertion at each visit). Many of the cookies used are automatically deleted from the hard drive of the customer’s computer at the end of each browsing session (hence the name "cookie session"). Instead, there are cookies that remain on the hard drive. Their permanence is quite long (some years) for reasons of greater practicality. After a first visit to the site, the system will be able to recognize at each subsequent visit that the Customer has already been on that site and will therefore be retrieved requests and preferred data of the Customer (long-term cookies). These cookies will allow the Customer not to have to re-enter their password and fill in forms with each new access. Browsers generally restrict the use of cookies, although these allow you to access the offers on the website more freely. Cookies can also be disabled.

The website uses the service Google Analytics, a service of the company Google Inc. (Google). Google makes use of cookies. The information obtained through cookies about the Customer’s habits when using websites (including the IP address) is transferred to a Google server in the United States, where they are stored. Google complies with the data protection provisions of Safe Harbor Principles and participates in the Safe Harbor program of the American Ministry of Commerce. Google uses this information in order to analyze the habits of use of the website by the customer, provide Cerretti Claudia & C. srl reports on visits to the website and for other communications related to the use of the same website as well as, more generally, the internet. Google transmits this information to third parties where required by law or where third parties process such data on behalf of and on behalf of Google. Under no circumstances will Google link the customer’s IP address with other Google data. The Customer can refuse the installation of cookies by selecting the corresponding parameters in the specific options of the browser. Please note, however, that in this way the Customer will not be able to fully enjoy some functions of the site. By using this website, the Customer agrees to the processing of the data collected by Google in the manner and for the purposes described above.

The Customer allows the registration of the user identification code and its encrypted password, in cookies after the closure of the browsing session and their activation at the time of the next visit. The Customer can revoke this authorization at any time, with effects on the future, by selecting the specific browser parameters that allow to exclude the activation of cookies, with the methods provided by the individual Browser or Client Navigation: Chrome, firefox, Explorer, Safari, Opera, etc.

1.3 Secure transfer of personal data

The Customer’s personal data is transferred in encrypted form. This applies both to the placing of purchase orders and to the reserved access of the Customer to his account. Secure Socket Layer (SSL) is used for this purpose. Although it is not possible to guarantee absolute protection Cerretti Claudia & C. srl has adopted, for its systems, security measures against the loss, destruction, access, modification or dissemination of customer data by unauthorized third parties.



Having regard to this information, the Customer gives his express consent to the processing and communication of his personal data for the purposes and in the manner described in Section 1 above. This consent is recorded in the systems of Cerretti Claudia & C. srl and may be revoked by the Customer at any time, with immediate effects.



The Customer has the right to obtain the indication of the origin of the personal data, the purposes and the ways in which the latter are processed and the logic applied in the case of processing carried out with the help of electronic tools, as well as the identification details of the data controller and the person responsible for the processing of personal data, the representatives of the latter and the subjects or categories of subjects to whom the personal data may be disclosed or who may become aware of them. The Customer has the right to obtain: (a) the updating, the rectification or, when it has interest, the integration of personal data; (b) the deletion, transformation into anonymous form or blocking of data processed in violation of the law, including those whose storage is not necessary in relation to the purposes for which the data were collected or subsequently processed; (c) proof that the transactions referred to in points (a) and (b) have been brought to the attention, including as regards their content, of those to whom the data have been communicated or disseminated, except where such performance proves impossible or involves the use of means manifestly disproportionate to the protected right. The Customer has the right to object, in whole or in part: (a) for legitimate reasons to the processing of personal data concerning him, even if relevant to the purpose of the collection; (b) the processing of personal data concerning him for the purpose of sending advertising material or direct sales or for the performance of market research or commercial communication. As for the transmission and use of the Customer’s personal data for the purpose of verifying the payment risk, only with the express consent of the Customer Cerretti Claudia & C. srl will communicate information related to: (i) the percentage risk values collected during the six months preceding the request or those saved for the first time; (ii) the type of data used to calculate the percentage risk values; (iii) the implementation and significance of the percentage risk values for each particular case, drawn up in a comprehensible form.


The data controller is Cerretti Claudia & C. srl, a company incorporated under Italian law with registered office in Corso Cavour 178 - 19121 La Spezia
7Pixel S.r.l., in the person of the legal representative protempore, is appointed responsible for the processing of data of the User (email address) for the management of requests for comments within the Trusted Program of the website